User experience

Consumer data insights and predictive analytics can create a more personalized and meaningful benefits experience for employees when they’re used correctly—but only if employees are confident their privacy isn’t at risk.

To do our jobs well, benefit managers need to remember that just about everyone else is overwhelmed by benefits. Here are five key reminders as you head into enrollment season.

Looking for additional ways to communicate with your employees? Before you roll out video, a blog, text messaging, or any other new communication channel, plan for how it will fit into your overall communication strategy.

Brainstorming is a business technique that can work for any department in any type of business— including HR. It’s merely another way to approach a problem that needs a solution.

When the name of the game is employee engagement, it’s time to stop thinking about your benefits as programs and start thinking of them as products—and design them accordingly. Design thinking can help you create programs that attract and retain employees—and delight them along the way, too.